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9 months ago
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Graduate Customer Service & Training Support - £16.6K – Software Services – West London


Inspiring Interns
Basic Salary: £16,640
Location: London
Job type: Permanent
Category: Graduate Sales Jobs
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Information on the company

A global brand with over thirty years experience and expertise - this is a fantastic environment in which to kick-start a graduate career! The business is a supplier of statistical, econometric and forecasting software packages; the delivery of quality training courses; and consultancy service provider. Aiming to provide a total solution to their diverse range of clients across various fields, the company also has a lot to offer those within the company including perks and great prospects.

This is a graduate job offering £16,640 per annum.

Key responsibilities of the role;

A well- established statistical software distribution company providing training and consultancy services with offices throughout the world – Portugal, Spain, USA, Brazil, Dubai, South Africa, Poland and Japan and is currently looking for an enthusiastic and driven individual who can grow into the team

Day-to-day activities will include;

* Communicating with key customers by phone and email, providing advice and updates on our software’s portfolio

* Part of a customer centric team where high customer Service is paramount

* Support with internal and overseas communications

* Interaction on CRM systems; support with database management

* Report running

* Advising clients on softwares, identifying areas where to add value and helping incoming quotes from prospective customers

* Visual Merchandising

* Packing and shipment of materials

* Support with training courses (packing and preparing materials and attendance)

* Desire to add value at all stages of work

The ideal candidate’s personality and qualifications;

* Must have interpersonal skills, technical abilities and phone skills.

* Strong communication skills including phone, excellent listening and writing skills

* Proficient with email, voicemail, MS Office

* Highly Numerate

* CRM experience is a bonus

* Ideally a graduate with a min 2nd class honours degree

Apply for this role
Information on the company

A global brand with over thirty years experience and expertise - this is a fantastic environment in which to kick-start a graduate career! The business is a supplier of statistical, econometric and forecasting software packages; the delivery of quality training courses; and consultancy service provider. Aiming to provide a total solution to their diverse range of clients across various fields, the company also has a lot to offer those within the company including perks and great prospects.

This is a graduate job offering £16,640 per annum.

Key responsibilities of the role;

A well- established statistical software distribution company providing training and consultancy services with offices throughout the world – Portugal, Spain, USA, Brazil, Dubai, South Africa, Poland and Japan and is currently looking for an enthusiastic and driven individual who can grow into the team

Day-to-day activities will include;

* Communicating with key customers by phone and email, providing advice and updates on our software’s portfolio

* Part of a customer centric team where high customer Service is paramount

* Support with internal and overseas communications

* Interaction on CRM systems; support with database management

* Report running

* Advising clients on softwares, identifying areas where to add value and helping incoming quotes from prospective customers

* Visual Merchandising

* Packing and shipment of materials

* Support with training courses (packing and preparing materials and attendance)

* Desire to add value at all stages of work

The ideal candidate’s personality and qualifications;

* Must have interpersonal skills, technical abilities and phone skills.

* Strong communication skills including phone, excellent listening and writing skills

* Proficient with email, voicemail, MS Office

* Highly Numerate

* CRM experience is a bonus

* Ideally a graduate with a min 2nd class honours degree

Apply for this role
Apply

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