Job details
Job Description
CUSTOMER SERVICE DIRECTOR / DIRECTOR OF CUSTOMER RELATIONS
- LAND TESTING SERVICES, Basic - £45,000 £60,000
THE COMPANY - With over 25 years heritage at the forefront of their market and a worldwide turnover of over £100million, our client make an extremely attractive employer. Leading the way in the provision of environmental testing services, they promote themselves as the leading name in customer-service delivery in this sector. Due to expansion, an exciting new role has emerged within the business for a Customer Service Director.
THE ROLE - Managing a team of science graduates, they consist of a mixture of Customer Service Reps and Project Coordinators. Providing full management of team processes, development, customer-interaction, work-allocation, performance-management, training and strategy-implementation, the role is as diverse as it is challenging. Providing full technical support to a range of corporate clients, your team represent the face of company's commitment to service delivery and as such your strength and drive as a manager is crucial. Customer-service man-management experience is vital. A science degree is beneficial as is any experience of working within a laboratory environment.
THE PACKAGE -
Basic - £45,000 £60,000
Car - Choice from range
Benefits - Laptop, Mobile, 25 Days Holidays, Pension
Northwest Territories/ Bolton, Bury, Cheshire, Chorley, Cumbria, Lancashire, Leyland, Liverpool, Manchester, North Wales, Preston, Warrington, Wigan, Wilmslow
BMS is a leading consultancy specialising in the recruitment of sales professionals. Established in 1990, BMS has achieved a truly nationwide presence through a number of regional centres. The northern office in Warrington, formally opened in 1994, was introduced to service the needs of candidates and clients alike throughout the North of England. BMS offer recruitment solutions for Trainees, Sales Representatives, Sales Executives, Sales Engineers, Area Sales Managers and Account Managers.
Conveniently located in Warrington just off junction 9 of the M62, we are committed to meeting all potentially suitable candidates face to face. Furthermore, our organisation consists of several highly focused teams aimed at specific market sectors, enabling us to deliver a service directly tailored to your needs. Please take the time to search our website - (web address removed) , alternatively contact Katie, Rob or Sarah in the Commercial Department on (phone number removed) .