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8 months ago
Bluetownonline Ltd.
Basic Salary: £15000 - £15500 per annum
Location: Sheffield
Job type: Permanent
Contact: Martina S
Category: Insurance Sales Jobs

Job Title: Customer Services Advisor

Location: Sheffield, S4

Salary: £15,000 per annum rising to £15,500 on completion of probationary period

Hours: Monday - Friday 9am - 5pm.

The company is one of the UK's leading motor vehicle warranty suppliers. The company operates under several quality brands, one of which is the well-known and highly respected AA Warranty.

The company is currently recruiting for a permanent, full-time post within their Customer Services Department. The company requires a career driven, professional and motivated candidates of the highest quality to fill these challenging and rewarding roles.

Key Responsibilities:

Being the policyholder's first contact, you will:

  • Treat the customer fairly at all times.
  • Assist them with the completion of their query.
  • Gather and record accurately and efficiently all relevant information, whether presented or asked for.
  • Determine the right course of action to facilitate accurate customer outcomes.

The Candidate:

Strong candidates will have a proven track record in Customer Services.

It is essential that all applicants possess:

  • Excellent communication and customer service skills.
  • A professional and courteous manner.
  • Exceed expectations when working under pressure.
  • Excellent time management skills.
  • Enthusiasm and a willingness to learn new skills.
  • Excel when working alone as well as part of a team.
  • The ability to achieve both individual and departmental performance criteria as set out by the business.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Customer Services Executive, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin will be considered for this role.

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