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about 1 month ago
Talk Staff Recruitment
Basic Salary: £17,339.40 - 18,184.14 per year + Overtime @ x1.5
Location: UK, East Midlands, Derbyshire, Leicestershire, Nottinghamshire
Job type: Temporary
Contact: Jake Holmes
Category: Call Centre Jobs, Customer Service Jobs

A number of long-term opportunities have become available for Full-Time Customer Service Agents to join a 'family-friendly feel' call centre, which is conveniently located in the Belper area of Derbyshire and has free on-site parking.

You must have experience within the following areas to be considered:

  • Proven experience within telephone based customer service
  • Enjoy working in target driven roles and pride yourself on service levels
  • Ability to deliver excellent customer service
  • Must be immediately available to start within the next few weeks

The main focus of this role will be dealing with inbound calls from a demanding customer base, with issues that require a quick turnaround to resolve problems and give the customer's peace of mind.

As Customer Service Agent you'll also be involved in the following areas:

  • Answering a high volume of calls
  • Delivering excellent standards of customer service
  • Resolving problems quickly
  • Giving detailed instructions over the phone 

Salary Information

  • Paid at £7.80ph & Overtime at £11.70ph
  • 42.75 hours per week, over 5 days + 1 in 5 weekends
  • Training is provided for the first 3 weeks, between 9am to 5pm. 

** Part-time roles may also be available around 21 hours for the right candidate.

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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas including Secretarial, Administration and Customer Service, along with other similar commercial and industrial positions.

Talk Staff Recruitment act as an Employment Business in relation to this vacancy.

See our website for more details and jobs available - javascript:void(0);

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