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20 days ago
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Conferencing Events Sales Manager


Orange Recruitment
Basic Salary: £25,000 - £26,000 per annum
Location: Northamptonshire, Northampton
Job type: Permanent
Business sector: B2B
Contact: Orange Recruitment
Category: Conference Sales Jobs, Sales Manager Jobs
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Conferencing & Events Sales Manager
Location: Franklin’s Gardens, Northampton (NN5 5BG)
Compensation: £25,000 - £26,000 per annum

REMIT

• To proactively drive conferencing and events sales to achieve annual targets for the venue. To oversee effective administration of all conferencing and events sales, promoting outstanding customer service within the department.

PRINCIPAL RESPONSIBILITIES:

• Oversee the day to day operations of the conferencing and events team, providing guidance and direction where necessary
• At all times to be an ambassador for the venue, building strong relationships with customers and clients alike
• Provide outstanding customer service
• Process enquiries and proposals within business guidelines which provide best value options, whilst still maximising sales opportunities
• Ensure effective coordination of processing of enquiries by the team
• Follow-up all enquiries and proposals within agreed timescales
• Arrange and conduct customer site visits in order to close sales
• Maintain accurate records of enquiries on booking system
• Work collaboratively and develop a strong working relationship with the on-site Operations Team
• Develop excellent venue and product knowledge, ensuring that the team are kept up to date
• Be aware of competitor activities and industry trends
• Maintain strong relationships with existing clients
• Grow and network existing accounts
• Meet sales targets and KPI’s and review regularly with line manager, reporting on any shortcomings with clear business reasons and remedial action plans
• Work closely with the Hospitality team to pass on any business leads
• Contribute ideas for the Sales and Marketing plan
• Maintain required sales pace
• Set team goals and activities on a weekly basis to drive conversion and pipeline
• Provide sales support across other department functions
• Attend all Club matchdays and departmental events
• Undertake training and development as required in reviews and appraisals
• Participate in Commercial and all staff meetings and weekly forecast and sales meetings
• Undertake such other duties as required which are consistent with the responsibilities of the post and the needs of the Club

PERSON SPECIFICATIONS

• At least 2 years experience within a hotel or similar venue
• Knowledge of diary management systems
• Excellent verbal and written communication skills
• Computer literate
• Passionate about customer service
• Desire to exceed sales and revenue targets
• Ability to multi-task and work under pressure
• Good administrative and organisational skills
• Inspire others to deliver and promote best practice across the department
• Flexible, forward thinker
• Confident and resilient
• Ability to communicate at all levels effectively
• Commercially aware
• Excellent interpersonal skills
• Willingness to work unsocial hours

APPLICATION PROCESS & TIMINGS:

• Northampton Saints is an equal opportunities employer and would welcome applications from a fully diverse range of candidates, regardless of age, gender, ethnicity, sexual orientation, faith or disability.
• Please submit a CV and covering letter online today.
• Applications must be received by 5pm on 5th December 2017. Interviews will take place shortly thereafter.

Conferencing & Events Sales Manager
Location: Franklin’s Gardens, Northampton (NN5 5BG)
Compensation: £25,000 - £26,000 per annum

REMIT

• To proactively drive conferencing and events sales to achieve annual targets for the venue. To oversee effective administration of all conferencing and events sales, promoting outstanding customer service within the department.

PRINCIPAL RESPONSIBILITIES:

• Oversee the day to day operations of the conferencing and events team, providing guidance and direction where necessary
• At all times to be an ambassador for the venue, building strong relationships with customers and clients alike
• Provide outstanding customer service
• Process enquiries and proposals within business guidelines which provide best value options, whilst still maximising sales opportunities
• Ensure effective coordination of processing of enquiries by the team
• Follow-up all enquiries and proposals within agreed timescales
• Arrange and conduct customer site visits in order to close sales
• Maintain accurate records of enquiries on booking system
• Work collaboratively and develop a strong working relationship with the on-site Operations Team
• Develop excellent venue and product knowledge, ensuring that the team are kept up to date
• Be aware of competitor activities and industry trends
• Maintain strong relationships with existing clients
• Grow and network existing accounts
• Meet sales targets and KPI’s and review regularly with line manager, reporting on any shortcomings with clear business reasons and remedial action plans
• Work closely with the Hospitality team to pass on any business leads
• Contribute ideas for the Sales and Marketing plan
• Maintain required sales pace
• Set team goals and activities on a weekly basis to drive conversion and pipeline
• Provide sales support across other department functions
• Attend all Club matchdays and departmental events
• Undertake training and development as required in reviews and appraisals
• Participate in Commercial and all staff meetings and weekly forecast and sales meetings
• Undertake such other duties as required which are consistent with the responsibilities of the post and the needs of the Club

PERSON SPECIFICATIONS

• At least 2 years experience within a hotel or similar venue
• Knowledge of diary management systems
• Excellent verbal and written communication skills
• Computer literate
• Passionate about customer service
• Desire to exceed sales and revenue targets
• Ability to multi-task and work under pressure
• Good administrative and organisational skills
• Inspire others to deliver and promote best practice across the department
• Flexible, forward thinker
• Confident and resilient
• Ability to communicate at all levels effectively
• Commercially aware
• Excellent interpersonal skills
• Willingness to work unsocial hours

APPLICATION PROCESS & TIMINGS:

• Northampton Saints is an equal opportunities employer and would welcome applications from a fully diverse range of candidates, regardless of age, gender, ethnicity, sexual orientation, faith or disability.
• Please submit a CV and covering letter online today.
• Applications must be received by 5pm on 5th December 2017. Interviews will take place shortly thereafter.

Apply

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