Account Manager - TheLadders.co.uk

Account  Manager

Job Purpose/Summary:

 

The Account Manager (AM) is a key member of the Business Unit management team and is responsible for building and developing the relationship between Ochre House and a key Client,

to ensure clients optimise the value of Ochre House services and to maximise the clients value to Ochre House.

The AM  designs, manages and executes the resourcing strategy, integrating resourcing practices and processes with the clients broader Talent Management strategy to enable the client to attract, engage, develop, retain and exit talent to ensure business goals are met.

Key Accountabilities:

Manages on-site delivery team to ensure performance / quality standards are met / exceeded working to key KPIs

Conducts appraisals and development plans for the team

Ensure team are working to the Client SLAs

Drive management reporting for client and Ochre House

Act as escalation point for the business to ensure client satisfaction

Builds effective long term relationships with key stakeholders within the client

Working with the Delivery Team to plan and implement resource strategies for the  client and ensuring agreement to Recruitment Plans and budgets

Develops and implements Account Plan to ensure the client achieves the optimum value from Ochre House services and to maximise the value of the client to Ochre House

Develops and manages Ochre House Service Excellence Programme

Looks for opportunities for growth within existing client base

Utilising direct sourcing methods through the Delivery Team  to leverage profitability for Ochre House

 

Key Result Areas:

Customer Management

Service Management

Commercial Management

People Management

 

What we are looking for:

 

Strong experience within a highly commercial, customer facing role

International Experience

Ideally you will have experience within Engineering

Recruitment experience ideally both in-house and agency recruitment

Team management experience ideally Senior Recruiters

Change management experience

Business Process re-engineering

Account development

Consultancy

Project management

An understanding of the different attraction methods and how and when to use them

An understanding of different selection & assessment tools/techniques and how and when to use them

Relevant industry sector experience & an understanding of business/recruitment drivers

and the chance to use own initiative, ability to work to tight deadlines

 

The Company:

 

Ochre House is the leading international partner for strategic talent management. We work with many of the worlds most ambitious companies to build organisations that are truly talent centric.

 

Having the right people, in the right place, at the right time is the key to competitive advantage. Ochre House makes this happen. We help companies around the globe build talent management systems which are completely aligned to their business strategies.

We dont just build talent centric organisations for other people. Were doing it for ourselves.

And to carry on doing this we need to attract the very best talent around. People who value responsibility, recognition and the freedom to achieve.

 

Well give you the freedom to shape and develop your own ideas, to put them into action and to achieve your full capability. We wont micro-manage you, but we will give you all the support, in terms of training and direction, that you need.

 

Youll be a part of a genuinely international enterprise with more than 20 languages, a dozen nationalities and teams on the ground in seven key markets around the globe.

Apply now, It could turn out to be the best career decision you ever make.

 

Whats on offer:

 

In return for your commitment we can offer unrivalled career opportunities as befits a growing business; excellent salary and benefits including private health insurance and life assurance cover. We provide a comprehensive training and development programme with a genuine opportunity for rapid career progression.

 

To apply please follow the link provided