Sales Assistant Jobs
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Job description and activities
Sales assistants work across all retail areas in high street outlets, superstores and retail parks.
Typical work activities include:
* liaising with clients in all areas of sales – client interaction is vital and sales assistants working with higher priced goods will need to provide a highly personalised approach;
* meeting set sales targets – this aspect of the work can be demanding, often carried out in a busy and pressured environment, with sales teams frequently expected to hit their targets;
* stocking, replenishing and cleaning sales areas;
* assisting with product selection;
* processing payments of various kinds;
* offering advice to customers;
* arranging delivery dates for larger items;
* dealing with customer complaints;
* utilising specialist product knowledge;
* monitoring and updating sales display areas.
An interest in or knowledge of a particular retail area may be required for some roles, for example in computer or high fashion sales. Because of the high levels of client interaction, successful sales assistants will need a combination of good negotiation skills and diplomacy.
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